We at Fish Markets App are committed to protecting the privacy of our users and their personal information. We value your trust and strive to maintain the confidentiality and security of the information you provide to us. Please read the following Privacy Policy to understand how we collect, use, and protect the information we gather and process.
Information Collection
While using the Fish Markets App, we may collect certain basic personal information such as your name, phone number, email address (if available), and delivery address when you create an account or place an order through the app. This information is used to provide the requested services and ensure that orders are delivered to the correct destination.
Payment Information
Payment card information is processed and stored through Stripe using industry-leading security and encryption standards. Payment card details are not stored on Fish Markets App servers, and we do not have access to card numbers or sensitive payment information. All payment data is encrypted and securely protected by Stripe to ensure the highest levels of security and privacy.
Use of Information
We use the information we collect to provide our services and fulfill your orders accurately and efficiently. We may also use this information to communicate with you regarding your orders, send important service-related notifications, and improve the quality of our app and services.
Data Retention
We retain personal information for an appropriate period in accordance with operational requirements and applicable legal obligations. Once the information is no longer needed, it is securely deleted or destroyed to prevent unauthorized access or future use.
Information Protection
We implement appropriate technical and organizational security measures to protect personal information from unauthorized access, modification, disclosure, or destruction. We continuously update our security practices to maintain the highest possible level of protection.
Information Sharing
We do not sell, rent, or share personal information with third parties except when necessary to provide the service, such as sharing delivery information required to complete an order, when we have obtained your explicit consent, or when required by applicable laws and regulations.
Contact Us
If you have any questions, comments, or concerns regarding this Privacy Policy or how your personal information is handled, you may contact us through the communication methods available within the app, and we will respond as soon as possible.
Account and Data Deletion
Fish Markets App gives users full control over their personal data.
Users can delete their account and all associated personal information directly from within the app by navigating to My Account → Delete Account.
Once the deletion request is confirmed, the user’s account and associated personal data will be permanently deleted from our systems, except for any information that we are legally required to retain for tax, accounting, fraud prevention, security, or other legal and regulatory obligations.
Alternatively, users who are unable to access their account or prefer not to use the in-app deletion feature may request deletion of their personal data by contacting us at support@fish-markets.online (or our official support email) with the subject line “Data Deletion Request“. Please include the email address or phone number associated with your account so we can verify the request.
We will review and process all valid deletion requests as soon as reasonably possible.
If you signed in using Facebook Login, you may also request deletion of your Facebook-related data through either of the methods described above.
Your Consent
By using the Fish Markets App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and processing of your personal information as described herein. If you do not agree with any part of this policy, please discontinue using the app.